FAQ

MMPLV - FAQ

    Frequently Asked Questions

    What Are Acceptable Press Ready File Formats?

    • 300 dpi print ready PDF file
      • If not supplied a graphics charge as low as $7.50 will be charged to
        generate a PDF from a finalized client supplied graphic file.

    • Print ready pdf files must have fonts set to outline.
    • Files that are to print with a bleed, must contain a bleed
      • Bleeds must be opened to an additional 0.125 inches on all sides.

    How Do I Send Digital Files?

    • Electronic Materials may be e-mailed to our Graphic Designer or Customer Service Representatives.
    • You can also upload files on any size to our FTP via our website www.mmplv.com and select your desired location.

    What Are Acceptable Terms?

    • Full payment is required at time of ordering
      • Additional hours of Graphic Design services paid in full upon pick up. Graphic Design service based upon standard hourly rate.

    What Are Standard Production Times?

    • Unless otherwise stated, our standard production time is 5 business days after the customer’s written approval of the artwork.

    What About Price Stability?

    • We endeavor to maintain price stability but, because of external factors outside our control such as paper prices, our prices quoted in this brochure are subject to change without notice.